Aubrey Bergauer

Run It Like A Business Academy

Grow audiences, the donor base, and revenue through proven data-driven retention strategies.

 
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For arts organizations of all sizes wanting to increase sales and donations.



The Run It like A Business Academy offers step-by-step training on Aubrey’s top revenue-generating patron retention strategies, in more detail than the book of the same name.

 
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By the end, you will be able to

  • Increase subscriptions and donations
  • Generate more revenue immediately while also building your pool of future subscribers and donors
  • Implement Aubrey's trademarked Long Haul Model for patron growth
  • Know how to price the house to drive demand
  • Get more board buy-in and align the team

Program Includes

 

Video Lessons on Demand

Twenty nine video lessons across four modules: Customer Experience, the Subscription Economy, Patron Retention (Long Haul Model), and Digital Content.

Extra Downloadable Resources

Lessons are accompanied by worksheets, checklists, templates, and other resources to help implement the strategies covered.

Monthly Live Sessions

Live sessions with Aubrey and other experts in the afternoon and in the morning for ease of participation across time zones and schedules.
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Real Success Stories

 

 

112% increase in ticket sales

 “The board is enormously satisfied…  what I love hearing from my board members is, ‘Everything you have promised, you've delivered, and more!’”

Justin Morgan
Director of Audience Development, Chamber Music Society of Salt Lake

2.5X tickets sold and 1.6X revenue

 “The course content really helped frame my mind and communicate to other stakeholders. I [convinced] our board to keep the tickets prices as they were and not cut the price tag.”

Michael Evans
Interim Executive Director, Chorus Austin

Doors Open Once a Year

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Curriculum

 

 

Module 1

Customer Experience — Online and In Person

  • Welcome & Course Overview
  • Newcomer Focus on the Website
  • Copywriting Do's and Don'ts
  • Newcomer Friendly in the Venue
  • Newcomer Facing Marketing

 

Module 2

The Membership Economy

  • The First Year Cliff
  • Opt-In Renewals
  • Pricing Part 1: General Rules
  • Pricing Part 2: Scale of House
  • The Membership Economy x Donations

 

Module 3

Patron Retention—Long Haul Model

  • First Time Buyers
  • Multi-Buyers
  • New Subscribers
  • Renewing Subs
  • New Donors
  • How to Write An Appeal Letter that Rocks
  • Renewing Donors
  • Major Donor Relationships
  • Lapsed Donors
  • Lapsed Attendees
  • Special Event Attendees

 

Module 4

Using Digital Content to Drive Analog Attendance

  • Planning Content Cycles
  • Streaming Strategy
  • Other Content Tips
  • Conclusion

They Did It.
So Can You.

 
 

Increased donations during off-season

“We used what we learned about segmentation to create our first donor impact report—a piece so meaningful, it prompted donations in October and November, which is not a normal giving time for us at all. That piece, without an ask, naturally grew our giving window.”

Stephanie Cabacoy
Director of Marketing & Development, American Shakespeare Center

Ticket sales well ahead of last year

“ The individual conversations I'm having are some of the best I've ever had since I've been here. People are constantly coming up to us and saying, ‘We're so pleased with what you're doing. Please keep it up. The experience we're having is top notch.‘”

Chris Carter
CEO, Livermore Valley Performing Arts Center

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What You Get

 
 
 
 

See the Growth

Hear first hand from past Academy Participants

 FAQs

 
 

Templates, Worksheets, & Checklists With Every Lesson

 
 
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Favorite Parts of the Program

 
 

Clean data means clearer strategy

“Module 1’s iceberg concept was huge. We pulled our data and found 5,000 inactive accounts—some with no activity in 10 years—and decided to clean them up. Now, we’re tracking first-time ticket buyers all the time.”

Reanna Bradford
Chief Financial Officer, Livermore Valley Performing Arts Center

A whole new way to think about audiences

“In Europe, we can be really closed-minded, so I was looking for a new way to promote classical music. The module on how we treat our audience, digitally and in person, was a beautiful inspiration.”

Marta Kotaszewska
Artistic Organisation & Production, Sinfonietta Cracovia

If You’re
Still Not Sure

 
 

Money Back Promise

The Academy comes with a money back guarantee. Yes, you read that right.

If you do the steps in any 3 lessons and do
not see positive results in 90 days, you get your money back. Full Terms >>

 
 
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Next Cohort

Get notified next time doors open for my flagship program, the Run It Like a Business Academy, so that you can tap into the strategies thriving arts organizations are using to increase their revenue, audiences, and donors.